v77v Privacy Policy
Your personal information is our top priority. Learn how v77v keeps your data secure.
This privacy policy applies to all users of the v77v platform's services. Please read the full policy carefully.
Table of Contents
1. Introduction
v77v is a secure and reliable online betting and casino platform in Bangladesh. We take our users' privacy very seriously. This privacy policy clearly describes what types of information v77v collects about you, how that information is used, who it may be shared with, and what measures we take to protect your data.
By registering on this platform or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform's services.
v77v always complies with applicable data protection laws and regulations, and adopts the latest technical measures to ensure the security of your personal information.
2. Data Collection
When creating an account and using services on v77v, we collect various types of information. This collection happens in two main ways — information you provide directly, and information collected automatically while you use the platform.
2.1 Information You Provide
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
- Transaction history (deposit and withdrawal details)
- Details of communications with the support team
2.2 Automatically Collected Information
- IP address and device type
- Browser type and operating system
- Date and time of platform access
- Information about which pages you visited
- Gaming activity and betting history
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
We may sometimes receive additional information about you from third-party identity verification services or payment processors. This information is used solely to complete necessary verification processes.
3. Use of Data
v77v uses your information only for specific, legitimate, and clearly defined purposes. The information you provide is used for the following:
- Account Management: To create, manage, and maintain your account.
- Identity Verification: To ensure a secure environment and prevent fraudulent activity.
- Financial Transactions: To process deposits and withdrawals and to keep transaction records.
- Service Improvement: To enhance your experience and improve the platform's functionality.
- Customer Support: To help resolve your questions and issues.
- Responsible Gaming: To monitor your gaming habits and provide assistance when needed.
- Legal Compliance: To comply with applicable laws and regulations.
- Communication: To inform you about important updates, policy changes, or account-related matters.
v77v never sells your personal information to third parties for commercial purposes.
4. Data Storage & Security
To ensure the security of your information, v77v adopts industry-standard technical and organisational measures.
4.1 Encryption & Security
- All data transfers are secured through SSL (Secure Socket Layer) encryption technology.
- Stored data is protected by advanced encryption technology.
- Payment information is stored on specially secured servers.
- Regular security tests and audits are conducted.
4.2 Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, certain information may be retained for a defined period due to legal obligations, dispute resolution, or fraud prevention requirements.
4.3 Access Control
Only authorised staff can access your personal information, and access is limited according to their job requirements. All staff are required to comply with strict confidentiality agreements.
5. Sharing Data with Third Parties
v77v may share your information with trusted partners only in limited and specific circumstances. Strict confidentiality agreements are maintained in every instance of data sharing.
5.1 Reasons for Sharing Data
- Payment Processors: Transaction-related information is shared with bKash, Nagad, Rocket, Upay and banking partners as needed to complete transactions.
- Identity Verification Services: With authorised verification service providers to confirm your identity and age.
- Technology Partners: To ensure the platform's functionality and security.
- Legal Authorities: When required to comply with a court order or legal obligation.
5.2 What We Do Not Do
- Your personal information is not sold or rented.
- Your information is not shared with third parties for advertising purposes.
- No unnecessary information is shared without your consent.
6. Cookies Policy
v77v uses cookies and similar technologies to keep the website functioning properly and to improve your experience. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: To maintain login sessions and ensure the platform's core functionality — the platform will not work without these cookies.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help us understand platform usage and improve our services.
- Security Cookies: Used to detect and prevent fraud.
6.2 Cookie Control
You can control or disable cookies through your browser settings. However, disabling essential cookies may cause some platform services to not function properly.
7. User Rights
As a user of the v77v platform, you have several important rights over your own personal information.
7.1 Right to Access Data
You can contact us at any time to find out what information we hold about you. The support team will assist you with this.
7.2 Right to Correct Data
If any of your information is incorrect or incomplete, you can contact us to request a correction. v77v will process this request as quickly as possible.
7.3 Right to Delete Data
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or active disputes.
7.4 Right to Object to Processing
In certain circumstances, you have the right to object to the processing of your information. Such objections will be given due consideration.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
8. Account Security
v77v is committed to ensuring the security of your account. At the same time, it is important that you also take certain precautionary steps on your end.
- Use a strong and unique password — combining uppercase letters, lowercase letters, numbers, and special characters.
- Do not share your login details with anyone.
- Be cautious when logging into your account on public or unfamiliar Wi-Fi networks.
- Always log out after use, especially on shared devices.
- If you notice any suspicious activity, contact us immediately.
- Keep the mobile number and email registered to your account up to date at all times.
If you believe your account's security has been compromised, notify the v77v support team immediately. We provide 24/7 assistance.
9. Privacy of Minors
v77v strictly prohibits providing services to anyone under the age of 21. Age verification during registration on our platform is mandatory.
If for any reason we hold information about a person under the age of 21, it will be deleted immediately upon becoming aware of this, and the associated account will be deactivated.
Parents and guardians are requested to contact the support team immediately if they believe their minor child has created an account on our platform.
10. Policy Changes
v77v may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- Through a prominent notice on the platform.
- By sending a notification to your registered email.
- By updating the "Last Updated" date on this page.
Continued use of the platform after changes have been made will be taken as your acceptance of the revised policy. It is therefore recommended that you re-read this policy after each update.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The v77v support team provides 24/7 assistance in Bengali and English.
- Live Chat: Directly through the live chat on the platform.
- Email: [email protected]
We are always committed to protecting your privacy. Your trust and confidence are v77v's greatest asset.